Saturday, February 13, 2016

CHINA AIRLINES BUSINESS CLASS SAN FRANCISCO TO TAIPEI TO HONG KONG FEBRUARY 5 CI 3 SFO - TPE FEBRUARY 6 CI 903 TPE - HKG 中華航空商务艙舊金山經台北到香港


FEB 5, 2016
CHINA AIRLINES CI 3
SFO - TPE
DEPART 12:05AM
ARRIVE 06:05AM
Seat 10A (front cabin)
Business Class
BOEING 777-300ER

FEB 6, 2016
CHINA AIRLINES CI 903
TPE-HKG
DEPART 08:05AM
ARRIVE 09:55AM
Seat 20K / 21K (back cabin)
Business Class
BOEING 777-300ER

For some reason, I had some leftover Northwest miles that were automatically converted into Delta miles years ago. I'd almost never use Delta miles. This one way from SFO - TPE - HKG set me back by 70,000 miles and $169 USD. I had never flown China Airlines before this trip and was very curious about their newly adopted Zodiac Cirrus reverse herringbone business class seats AND the now famous Sky Lounge concept.

Checking in was a breeze. Nobody was in line and it took 45 seconds, and on we went to the lounge. The China Airline exclusive lounge at SFO was nothing to write home about. It was adequate with some hot food - chicken wings, fried rice, and Chinese rice porridge, some sushi, cut fruits, and yes, Coke Zero!
Business class front cabin
At first glance, the seats and configuration were very similar to Cathay Pacific's business class'. The reading lamp did add a layer of hospitality to the cabin. It felt more like a small hotel lobby bar than an airplane. I was greeted warmly by a very kind faced flight attendant. She took me to my seat and offered juice and water. I asked for a Coke Zero of course. Within seconds, she came back with one! I decided that I'd speak Mandarin to them all the way. I did have to ask them to slow down a bit at times but overall it was painless. They all addressed me as Mr Tsao all the way from SFO to TPE to HKG.
Side compartments in opened mode - One shallow, one deep
The seat itself was very comfortable and almost identical to the Cathay Pacific one. The Cathay one had a lot more storage spaces. This one had the two top compartments with flapping up lids - so you can't really put anything on top of them. The left/back one was very shallow, just deep enough for a book. I did not know that the arm rest's top was a lid that can be opened up. The amenity kit's in there along with a bottle of water. I found out on the way out of the plane haha!

I think ThePointsGuy said there's also turn-down service but I didn't ask for it. It wasn't offered neither. The cushion and the blanket were adequate for my slumber.
Bin-style compartment at feet level
Worth noting that there's a "bin" at your feet for whatever you'd like to put there, probably your shoes would make the most sense. The Cathay shoe compartment is located more conveniently near the aisle though.
Side compartments in closed mode 好似馬桶个蓋咁样,上面唔擺得嘢 ;~\
This picture shows lids of the compartments when closed. There were not real wood veneer panels. Most likely printed on Formica, still looked better than most airlines I'd say.
Seat control panel
Seat control was intuitive and self-explanatory. The right most was for firmness I believe, least it felt that way.
Additional storage for seat 10A right behind video display
At 10A, there's an extra storage compartment since there's no seat in front of you. You can store a small backpack or a big man-purse in there. Seat 20K has something similar and will be covered below.
Flight 903 business back cabin behind Sky Lounge
The plane and seats' configuration were very similar between the SFO - TPE and TPE - HKG. They were both Boeing 777-300ER. This time I had assigned seat 20K. There were no more than a total of 3 business class passenger. I moved to 21K right after the doors were closed. I did attempt to gesture to the tall and handsome flight attendant that I was switching seats. He gave me a thumb-up before I lifted my hand.
Seat 20K - one less window
Seat 20K (assume same for 20A) is a standard business class seat. However, there's only one window available to this seat compared to most other business class seat where there are two windows. One also has to lean back quite a bit to enjoy the view.
Additional storage for seat 20K
Worth noting that there's an extra storage compartment for 20K and 20A very similar to the one with a top lid at 10A and 10K.

In a nutshell, the seat is awesome and exceeded my expectations. It is as good as the Cathay Pacific business class seat if not better. I am generally happy with lie-flat seats with aisle access so far. These Zodiac reverse herringbone seats are my favorite business class seats so far!

I have only experienced the staggered lie-flat on Hong Kong Airline's A330-300. I am not a big fan since it felt claustrophobic to me. I've seen photos of the same configuration being nicely customized on Swiss Air. In April, I will have the chance to try out British Airways' forward and backward facing business class product. Oh, the horror!

The FOOD! Late night supper was served almost immediately after take off. Breakfast was served 2.5 hours before landing (my condolence go to those who were affected by the earthquake that hit Tainan and Kaohsiung at 4am while I was still on the plane).

Starter!
Starter comprised of smoked duck breast and a couple pieces of giant lobster meat served on a bed of frisee salad and rolled-up shaved cucumber. Lobster meat was cooked to perfection and just slightly above room temperature. Duck breast had a nice layer of duck fat attached. Cutlery and dishware were all branded nicely. The stylized lotus leaf plates were subtle and tasteful.
Lobster medallion

Applewood smoked duck breast

Olive oil product of Italy! Not sure if it's a good brand of not.

Rolled cucumber and frisee
I was impressed by the baked goods served on this flight. All dinner rolls were lightly heated up and were extremely soft. I especially liked the more coarse garlic pieces on the garlic bread. It was a step-up from the Cathay Pacific garlic bread - more hand-made than factory-made, customer's perspective-wise.
Garlic bread
This is the very first time that I was served slow simmered Chinese soup on a plane. I was very impressed. The Chinese menu says "燉" , translated as "braised". "燉" is definitely not braised. Braising means browning in high heat oil then a seasoned sauce with water added then simmer over medium heat until the water is evaporated and sauce reduced. "燉" is similar to how one melts chocolate, it is steamed over a hot water bath. The inside bowl or pot has to be tightly sealed. There's no reduction through evaporation. It is believed by Cantonese that using "燉", less "heat" is transferred into the soup and is better for Autumn consuming to retain the soothing and moisturizing effect of your inner system. I am not sure if the airlines' San Francisco catering vendor went though the trouble to "燉" chicken soup once a day. The soup was very soothing and subtle with expensive ingredients added - Gogi berries and Morel mushrooms.
Slow-cooked clear chicken soup
The chicken soup was served in a beautiful Chinese soup bowl with "Blue and White Porcelain" (青花瓷) style scenery hand painted onto the inside rim of the bowl. It is a very modern and simplified adaptation of "Blue and White Porcelain" stoneware art, a lot less formal than its predecessors during the Ming and Tsing Dynasties. Although these are still mass-produced, I do appreciate the contemporary take of incorporating the soup as the lake by the scenery idea. As far as I know, this has not been done in Chinese history. It might be due to the fact that once you finish the soup, there's a drought and it's bad luck to have no water in a lake inside a Chinese painting, hmmm?
Morel mushroom!
Steak was lean and well-done, not my personal preference, but it was tasty enough. Madeira port wine demi glace sauce had a deep fruity flavor. A porcelain saucer might have been a classier presentation than the Aluminum foil tub. Everything was good and tasty except the carrots might have been under-cooked. I had been ordering the steak always, but I may attempt to just taste half of an entree and order something else. If we are just comparing the beef dish, I liked the Cathay one better, it was medium rare and bleeding.
Beef filet
Close up of beef filet





Cut fresh fruits
Cut fruits and the Pear mascarpone crumble dessert were both served in a plastic bowl/cup. Didn't bother me all that much but it is room for improvement. The dessert looked extremely simple to put together, aside from the presentation, it was a light and refreshing end to an otherwise heavier meal.
Pear mascarpone crumble
Two kinds of instant cup noodles can be ordered from your seat or from the Sky Lounge. There's usually at least one flight attendant on duty at the Sky Lounge to assist you. She asked if I wanted to eat the noodle at the Lounge or at my seat, I picked my seat. It is a bit awkward to slurp noodle standing up staring at a flight attendant.
Instant cup noodle
Woke up at around 4 hours left on the flight, so I ordered sticky rice with chicken mushroom wrapped in lotus leaf. It hit the spot and was up to standard as a sticky rice chicken dish. I was just not used to the extra rice paper wrap.
Lotus leaf sticky rice chicken

Lotus leaf sticky rice chicken
Finally it was breakfast time (two hours before landing)! I already decided to have the Taiwanese rice porridge as breakfast before I boarded the plane, so there it was!
Taiwanese style breakfast - rice porridge with "pan chan" side dishes

more cut fruits

Yao Tiao - Chinese savory donut

Steamed Chinese bun

scramble with bacon and chives

Chayote melon cold Chinese savory salad

shredded chicken with Chinese pickled veggie

Coke ZERO!!!!


Chinese menu

Chinese Menu

Chinese menu

Chinese menu

English menu

English menu

English menu

English menu

Menu Cover page

Alcohol selection

Tea and coffee selection

Tea selection in Chinese

Champagne served on this flight

French white

German Riesling

New Zealand white

French Bordeaux

Australian red

US Napa Valley red


Sky Lounge:
The Sky Lounge is a novel and fresh idea. Surprisingly, I did not find much motivation to visit it throughout the flight. Most of the packaged snacks, though representative of Taiwan, were made of pure fat, sugar, and carbs.
Oohlong tea flavored thin cookies
Coffee drinkers would find having a Nespresso machine fun for a couple of times but I would imagine being in business class, one would enjoy having coffee brought to you than having to make it yourself while being watched by a flight attendant?
Strong Oohlong tea flavored cookie
I've seen promotional photos of canape/hors d'oeuvres laid out at the Sky Lounge but I didn't see any on this flight. There was a basket of fruits though. I would visit the Sky Lounge more often if there's more tasty and healthier treats provided.
Light Oohlong tea flavored white chocolate cookie
There was a gigantic tub of Rousong (肉鬆) on the galley side of the space where the Sky Lounge was. Rousong is a popular "condiment" that looks like wool made of meat, usually pork but there are variety made of fish/chicken, not my favorite but it is a very authentic offering by China Airlines, kudos to them.
Hand-made cookie (I didn't try this one)

The Sky Lounge has three sides, the fourth side is actually the wall facing the back business class cabin. The two short sides have packaged sweet snacks, books, magazines, Nespresso capsules, teabags . . . etc. The long side faces a less dressed up and functional galley wall. There are self serve alcohol, glasses, instant cup noodles . . . etc, on the long side.

Russian style Nougat candy
As mentioned before, while I appreciate the offering of the Sky Lounge, I was not motivated to visit it more than once during the 14 hour flight. There were books but personally I usually bring one or two extremely well selected books that I might read. Choosing a book that I would read from a seemingly random selection of 10 on a plane has a pretty slim probability.

mini Crushed pecan tart
Traditional style almond cookie
It would've been heavenly for a 5 year old to have all these sweet treats. But parents would most likely not let them eat too much sugar when the whole plane's passengers' wishes are for the kids and babies to fall asleep and not make any noise.
Pineapple pastry - a famous delicacy from Taiwan
All in all, flying with China Airlines' new 777-300ER business class was an extremely pleasurable experience. I would not hesitate to fly with them again. Thank you to all the flight crew members all the way from SFO to HKG.

各位空中姐姐和空中哥哥, 多謝你們在機上的悉心照顧! 令我對中華航空另眼相看, 有非常驕傲的感覺!

Saturday, October 24, 2015

CATHAY PACIFIC BUSINESS CLASS SAN FRANCISCO TO HONG KONG SEPTEMBER 17CX 873 OCTOBER 1 CX 872 國泰航空商務客艙三藩市直飛香港 SFO HKG SFO

SEP 17, 2015
CATHAY PACIFIC CX 873
SFO-HKG
DEPART 1:00AM
ARRIVE 6:10AM
Seat 12A (mini cabin)
Business Class

Business class "virgin" flight using miles! I used Cathay Pacific's Asia Miles to pay for these San Francisco to Hong Kong round trip tickets. One way from between Hong Kong and San Francisco costs 70,000 miles, round trip costs 120,000 miles. There's 20,000 miles discount if you book round trip. You can also pay a minimal fee to join the Marco Polo club. However, Marco Polo is going to be changed from a mile based system to a point based system.

I already have around 42,000 miles on my Asia Miles account from flying from San Francisco to Hong Kong 2 times a year. Then i transferred around 78,000 sign up bonus points from Chase Sapphire and Chase Ink. Fuel charge for the tickets is higher than most US airlines would charge for award tickets but is nothing compared to how much Singapore Airlines charges.

Check in at San Francisco International Airport was a breeze. There was only one person waiting in line. There's also a priority line at security check. Cathay's lounge is to the left past security and up one floor. Boarding was also painless. Left line for business and first class, right line for economy.

Seat 12A within the "mini cabin"

Seat 12A within the "mini cabin"
My dream come true! The famous most lengthy business class seat in the air! 81" (2.06 meters) on paper. I estimated it to be 84" because when I raised my hands above while laying flat, I could not reach either end with my toes and finger tips. Plenty of legroom while in the seated position.

Ottoman
Pre-flight Champagne, Deutz Brut Classic
The seat, controls, noise canceling headphones, storage compartments, and the tv screen had been reviewed and covered in detail by many others so I'll concentrate on the food. I do like the shoe compartment near the floor. But the retractable arm rest didn't do anything for me.

The menu was different than before. The wine list and the food menu were separated into two before. Now they are combined into one.
Menu Cover

Supper Menu

Snacks and Breakfast Menu

Champagne and White

Red and Port

Chinese Supper Menu
I got too excited about the free flow non stop diet coke and coke zero I ended up waking up every 30 minutes to go use the bathroom. Note to self: have some self control. Same applies to supper and breakfast and snacks you can order in between. I am not really a wine connoisseur so I did not taste too much of the wine.

Free flow diet coke and coke zero
I've seen other bloggers' pictures of refined first course of smoked salmon plated beautifully. On this flight, the first course was in a tiny square dish on the same tray and it's just a bean dip with packaged bread sticks. Very disappointing. Very coach class. Dessert was also served in the same square dish as the appetizer. I was expecting a nicely cut and presented cake or tiramisu or flourless chocolate cake. Was I disappointed! It was a "Fresh Note of Fresh Seasonal Berries". Come on! And the fact that I am lactose intolerant, I did not get too excited about the cheese plate. The cheeses were presented on a nice rolling cart though. I didn't pay much attention to it to keep the air fresh and clean for the fellow passengers in the same cabin whose faces I never seen. These were the cheeses, for your reference: Camembert, Yellow Cheddar, Danish Blue, served with crackers and quince paste. Even to me, these are very nondescript cheese names.

This experience is nothing like what my idol Lucky blogged about on his "How Good Is Cathay Pacific Longhaul Business Class?" But then he was flying from Hong Kong to Newark. That might have been the difference. Otherwise, Cathay Pacific's business class is being down graded? To me, it's still better than coach, and the amount of food was still way better than coach =)
Supper table setting
Many flyers have raved about the garlic bread on Cathay Pacific flights. I wasn't too impressed.
"famous" garlic bread
The starter was a "A Tasty Blend of Freshly prepared savoury dips and bread sticks". As I am writing this blog, I realized that many of the items were very nondescript and generic. I am guessing that it might have been because this is one of the first wave of flights that get the newly designed menu and menu items? Half of the dip tasted like hummus and the other half was probably some kind of sun dried tomato dip. An olive and a small piece of pickled red bell pepper was added as garnish.
close up of the hummus dip

"dessert"

pre-packaged bread sticks with hummus dip
The entree Grilled USDA choice beef tenderloin, roasted butternut squash, and fava bean puree was the highlight of the meal, even though the plating was basically economy on porcelain instead of plastic dish. The steak sauce served in an aluminum foil cup was a little too Applebee's. HOWEVER, the green fava bean mash was very rich in flavor. I suspect that it was cooked in chicken stock before getting mashed. It reminded me of a bean mash "Dou Ban Su" I had at Chun Restaurant (Spring Restaurant) back in 2010 in Shanghai with Willy Wai and Keiko Toishi.

Butternut squash was forgettable. Tasted boiled and then brushed with butter and topped with some spices. It's quite a healthy alternative to mashed potatoes with butter and cream though. And a good option for diabetics who does not want to eat rice.

I am not going to lie. I love eating beef and steaks and prefer nicely marbleized ribeye. Most of the time I find tenderloin, New York strip, and/or filet mignon too lean for my personal taste. I did find this mini piece of USDA choice beef tenderloin extremely tasty. It did not taste grilled but slow roasted. The flavor was complex and deeply penetrated into the thickness of the steak. To my surprise, when I cut it open, it was bleeding rare! I was in heaven!
fava bean mash and steak
perfectly medium rare steak
The Chinese supper was Braised abalone and chicken, baby pak choy, carrot and steamed jasmine rice. I finished my steak first and then asked if I could try the chicken entree. Flight attendant smiled and said "For sure!" without a split second of hesitation. The chicken and abalone weren't bad. They were just not extremely exciting. I enjoyed it but I wasn't wowed by it. Pretty standard braised marinated chicken thigh meat with oyster sauce and a couple sliver of abalone on top. The Shanghai Bok Choy was microwaved to just the right color and tenderness unlike the greyish green bok choy in economy. The jasmine rice was already a bit dry on the surface and getting crunchy to the bite.
abalone slices + chicken
The two midnight snack options were quite impressive though! You can order Wonton Noodles or a Grilled Niman Ranch beef short rib burger with Sonoma Jack cheese, pickle, and tomato ketchup. The flight attendant advised me that these would take about 15 minutes to prepare. I had time to wait, where was I gonna go?

The wonton noodle soup came with choy sum and pretty decent wontons. The noodles were a version of Cantonese egg noodles that were closer to Hawaiian saimin (more tender) than the regular HK egg noodles (more elastic and chewy). The broth was more a chicken stock than the authentic dried "Dai Day" fish based soup (大地魚). It was a much tastier and healthier alternative to the Cup-o-noodles they offered on the flight. Again, I'd like to mention that I've tried the noodles at both the SFO and HKG Cathay lounges (The Wing). I was not impressed and do not understand why many are so excited about them. There is no authenticity associated with the wonton noodles they serve there. They are good noodles but the options you get outside of the lounges both at SFO and HKG are much better.
prepared to order wonton soup noodle


prepared to order burger

prepared to order burger and put together by me


again, perfectly medium rare beef patty



breakfast croissant and fruit plate

e-fu noodles and dimsum


sun rise before landing in Hong Kong


OCTOBER 1, 2015
CATHAY PACIFIC CX 872
HKG-SFO
DEPART 12:30AM
ARRIVE 10:15PM (one day earlier)
BUSINESS CLASS
Seat 20A

On way back from HKG to SFO, I was excited about visiting The Wing business class section. By the end of my two week vacation in Hong Kong and Bangkok, I could not manage to eat anymore. At this point, I was so tired of food I only had a Coke Zero and a Champagne just for the sake of it at The Wing. I will review at a later date.

We boarded the plane through the front door where we walk past the 6 seat first class cabin. I snapped a couple of shots of the seat.

First class seat

First class seat

chill-laxing
I love the movies and music offered by Cathay Pacific flights. These are available to all classes of service. They always have a healthy selection of Indian and Hong Kong music and movies. If you like watching Hong Kong movies in the original Cantonese soundtrack, you may want to fly Cathay Pacific instead of Singapore Airlines because on Singapore Airlines flights, the Hong Kong movies are all dubbed in Mandarin, always.
Japanese pop
After eating non-stop in Hong Kong and Bangkok for 2 weeks, there's not much space left in my stomach. Next time I will just eat half portion of everything. Good plan. I didn't ask to taste the other option of Supper:
Grilled Australian prime beef tenderloin, spinach, 
carrots, potatoes and thyme sauce 
And the "Lighter Meal":
Cannellini bean and garlic soup, grissini
Parma ham, feta, kalamata olives
and honey mustard dressing
 Chose the Chinese option:
Chinese supper: Steamed chicken, Matsutake mushroom,
Kailan (Chinese broccoli), and steamed jasmine rice

Chinese broccoli is always my favorite vegetable. I'll have it whenever it's available. It was tender and not over-microwaved. Steamed chicken had oyster sauce with it. Matsutake mushroom was always indistinguishable from the chicken in color and texture. The dish wasn't bad. It's just not much better than economy fare. No matter, I finished it anyway. Steam jasmine rice this time was perfect - not dry and crunchy on top, consistent texture throughout.

The made to order snacks were:

Grilled Australian prime grain fed beef burger,
Swiss cheese, pickled gherkin and tomato ketchup (Heinz, bottled)

Braised pork and preserved vegetables in rice vermicelli soup

Haagen Daaz is always available on Cathay flights, most of them, even on economy. Just ask.


Two hours before landing, breakfast was served. I had the Chinese option again. Still not very hungry. I did enjoy the Forest berry smoothie though I suspected that it was poured from an Odwalla bottle. I didn't hear a blender going off in the galley, well that wouldn't be too nice in business class eh?

breakfast croissant and fruit plate
There's the fruit plate again. Would've been nice to see Star-fruit (in season in Hong Kong), Pomelo (in season in Hong Kong), a couple more pieces of Kiwi please?


Breakfast dimsum: chicken and ham bean curd wrap, siu mai, seafood dumpling,
mushroom and vegetable dumpling, pork and chive dumpling
Dimsum was good! Nothing to complain about and no way in economy would you get a cute plate of 6 little pieces of dimsum. If I was stuffed for another 2 days from overeating in Hong Kong and Bangkok, I would've asked for seconds. HOWEVER, the Chinese menu says the siu mai had crab roe on it. You see those 6 may be 7 tiny little pieces of orange dots? That's what they meant by crab roe.

Other breakfast options were:
Tomato and feta cheese fritata, Dingley Dell pork sausage and
back bacon, braised bean ragout and oven roasted potatoes
(probably served in another rectangular dish straight from the microwave)
or
Dried bonito and peanut congee, baked spring onion puff
(very authentic and Cantonese but NOT something you'd want to sample on business class)

Side note:
1. Oolong tea was available when asked and it was brewed fresh, very flavorful. Would be best if they had Puh-Er too.
2. There was a wine promotion of wine from Beaujolais Crus. No idea where that is. These were the available ones:
Domaine Franck Chavy, Les Granites Roses, Morgon 2014
&

I asked to try one of the promotional wines and was expecting an explanation of the wines available. The male flight attendant (he just happened to be Filipino), asked me back, "oh the promotional red?". I was like "they are all red". So I just asked for him to give me any one of them. I tried the Domaine Bergeron, Julienas 2014.

Granted I don't know much about wine and I am a girl (I am just making fun of myself, don't mean to offend the opposite sex, gender i mean, may be I am already digging a deeper hole . . . I will shut up now) when it comes to wines I like, they are usually sweet, not dry, and not full-bodied), here's my humble opinion:

It is a more of a wood taste, almost like licking a prig of bark, than that of cherry or dried berries like. On the dry side, the after taste fades away fast. Also a tad bit on the bitter side. Not a super dry and full bodied red like most of my manly wine connoisseur friends like.

Well well, I just looked up online, that bottle is less than $9 USD. I'll keep my comments on the wine but, no comment on the price per bottle.

Conclusion:

The best attribute of flying business on Cathay Pacific is the lie flat seat and privacy. There was maybe too little human contact in the mini cabin section of the plane. A total of 8 people in that mini cabin with curtains in front and back of cabin. When we deboard the plane, I had no idea which way to go since I was a little slow to get my baggage from compartment above the seat. No-one was in the cabin no more. Not complaining but it could be quite a lonely experience.,

The meals' portions were great and much more substantial than economy. I didn't exert any self control so I ate too much. Quality of the food was not that much better than economy. The plating, cutlery, and choices were a level up from economy.

I am not complaining at all and I enjoyed the business class experience tremendously. I will fly business as much as I can help it. But if you are traveling with companions, interaction with your companions may prove more difficult since the seat configuration was designed to be isolating.

On these two flights, I noticed many of the business flyers just zonked out immediately after take off and did not wake up until almost landing time.

Service was very good but not super attentive. I find the economy crew is always efficient and polite as well. So, there's not too much of a jump in class of service, just enough to be different, towards the better end. I'd be flying Cathay Pacific First Class in Feb 2016 and I will blog about the overall three class experience. I may pay for premium economy at some point so I'll have the comprehensive 4 class experience.